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Manager, IMDC


Job Purpose

Integrated Maintenance Diagnostics Centre (IMDC) is a 24/7 maintenance operations centre which coordinates the conduct of maintenance activity for the sustainment of North-South and East-West Line. Based in Kim Chuan Depot, the maintenance controllers liaise with rolling stock, signal & communications, building & facilities, and permanent way department to ensure that faults and abnormalities are rectified timely.


  • Oversee daily maintenance control, coordinate recovery operations, and support SMRT Control Ops in crisis/contingency management.  
  • Provide management with fault recovery status updates
  • Provide management with fault recovery status updates
  • Develop and refine fault reporting processes to improve linkages between the maintenance operations centre and maintenance units.
  • Plan maintenance coordination cell manning schedule.
  • Develop manpower training, development, and career progression plans of maintenance controllers
  • Support Trains Management Meetings
  • Work with SMRT Train/Control operations centre to develop and refine crisis and contingency plans.
  • Conduct table-top and ground-based exercises to ensure maintenance readiness for various crisis recovery scenarios.

Qualifications & Work Experience

  • At least 5 to 8 years of experience in managing operations
  • Degree or diploma in Mechanical or Electrical Engineering
  • Ability to work on rotating shift: 0700 to 1300hrs; 1300hrs to 2300hrs; 2300 to 0700hrs
  • Aptitude and openness to learn
  • Team player and good communicator



  • Familiarity with Microsoft 365 suit of products – Word, Excel, Power point, Teams and Power BI
  • Able to read and write in English proficiently
  • Direct Reports
  • Maintenance cell leads and cell members


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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