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Manager, Systems Management (SAP Ariba)


Job Purpose

Ariba Systems Manager will be the SME for Ariba Application which includes Upstream [Sourcing, Contract management, SLP] and Downstream Modules [RFQ Integration, PO Automation, and Invoice Pro]


  • Customer Administrator for Ariba Application Modules both Upstream and Downstream
  • End user support for SAP Applications especially MM
  • Gathering business requirements for system updates/changes
  • Identifying, resolving, and communicating system or process defects issues
  • Conduct design workshops, review configuration with Users, support issue resolution and troubleshooting with Users and Ariba enabled vendors.
  • Main contact for Internal and External audits on Ariba processes 
  • Assists with support and additional training as needed for BU’s
  • Assist in reporting and analysis of SLAs and Key Metrics
  • Assist with the development of requirements/use cases, architect and configure the technical solution, prepare demonstrations, perform unit testing, and assisting end users in UAT activities.
  • Assist the change management and communication team with developing and updating training materials, user manuals and other training documentation to support releases with new functionality that impact business processes.
  • Template Creation/Configuration (contracts, RFx Events, Envelop bidding template etc.)
  • Supplier registration and On-Boarding Process
  • Administer Users, groups, invoice exception and approval rule configuration. 
  • Master Data Management / Integrations
  • Configuration / Service / Enhancement Requests
  • Dashboard Development and Workflow Management

Qualifications & Work Experience

  • Masters’/Bachelor's degree in Computer Science or related field
  • Minimum of 5-10 years of Proven experience in Source-to-Contract and Purchase-to-Pay as well as integration between SAP and Ariba using CI9 Adapters.


Technical skills include:

  • Good knowledge of SAP Ariba modules and S2P processes as well as SAP transactional data and interfaces
  • Excellent data analytical and data leadership skills 
  • You have a high level of autonomy and proactivity and the capability to understand technology and simplify sophisticated processes.
  • Good interpersonal skills 
  • Consulting experience is a plus

Generic skills include:

  • Excellent multitasking skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills

Competencies include: 

  • Delivering quality results
  • Personal leadership & dependability
  • Collaboration
  • Learning 

We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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