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Senior/ Executive, Safety & Quality (CCL)


Job Purpose

Reporting to Branch Manager, Circle Line Safety, Security & Quality Office (SSQO), you will be responsible for SSQ Management, SSQ Compliance & driving SSQ Culture for CCL. 


You are responsible to support Circle Line in the following:

1.    Safety and Quality Management

  • Develop and deliver L1 SSQ/SQ work plan.
  • Provide regular SSQ/SQ performance update to Line/Division Heads, Trains SSQ and/or other related management review forums.
  • Oversee the timely review and update SSQ/SQ documents in alignment with Corporate and Trains SSQ Policies and Procedures.
  • Perform as WSH Secretariat* for Registered Workplace WSH Committees (as appointed) and member of L1 SSQ/SQ Meeting.

2.    Safety & Quality Compliance

  • Develop and implement the Line/Division Audit and Inspection Plan, work with Line/Division management and associates to implement Self-check Programs. Support L2 to L4 audit and inspection at Line/Division. 
  • Report on SSQ/SQ performances and raise concerns/issues to Head of Line/Division based on finding from audits and inspection by L1 to L4 
  • Manage investigation of WSH and Security incident (including near miss) in the Line/Division, and support L2 and L3 investigations, as required.
  • Ensure legal compliance on health, safety and security requirements are met.
  • Advise Line/Division Head on WSH risk assessments and risk mitigation

3.    Building a Strong SSQ Culture

  • Promote awareness of SSQ/SQ in the Line/Division via the various means, e.g. meetings, staff engagements e.g. Safety protected time, Workplace and other media. 
  • Collaborate with Line/Division training function on SSQ/SQ training requirement.
  • Execute SSQ/SQ outreach events and initiatives as directed by Line/Division Head.

The incumbent shall comply with all safety and security (including cybersecurity) requirements and accord safety as priority. He/she shall undertake any other tasks as and when assigned and directed by Division Head/Head of Department/Branch Manager SQO.

Qualifications & Work Experience

1.    Degree in Engineering/Business from a recognised institution with at least 3-5 years of relevant working experience. 

2.    Prior Knowledge in Quality Management and/or Safety Management will be preferred.


  • Possess positive attitude and good communications skills with ability to work across functional teams.
  • Able to work independently and under pressure of tight timeline, self- motivated, resourceful and organized.
  • Willingness/required to work outside normal office hours and/or shift hours to perform audits.
  • Leadership: Sets clear expectations and high standards for performance by motivating, monitoring and coaching team members to develop their full potential  
  • Building Relationships: Develops relationships and builds networks by adapting approach to interact effectively with others and manages conflict tactfully thus helping others succeed 
  • Communication: Listens intently to understand the spoken and unspoken needs of others, presents with confidence while gauging audience reactions and adjusts communication style and content accordingly to create maximum impact 
  • Planning & Organizing: Sets objectives and develops plans for self and team and anticipates, allocates, and monitors resources to deliver high quality results  
  • Decision Making: Makes well-informed and considered decisions, even when they involve tough choices by minimizing risk and taking responsibility for results  
  • Adaptability: Adopts well to ambiguity, change, and different cultures and finds positive opportunities in these circumstances  


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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