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Senior Manager, Security & Emergency Preparedness


Job Purpose

The Senior Manager of Security & Emergency Preparedness will be responsible for developing and implementing strategies, policies and plans relating to security, crisis management and business continuity to ensure SMRT’s operational readiness. He/she will assist the Branch Head in working closely with various stakeholders to increase the preparedness of the organisation in response to a crisis, ensure compliance to security regulatory requirements and enhance workforce vigilance. This role requires close collaboration with both internal and external stakeholders (e.g. LTA, TransCom, SAF and SCDF).



Security & Emergency Preparedness Manager Senior Manager’s duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

•    Oversee the efforts to review and translate relevant physical and personnel security regulatory requirements into Corporate Policies, Procedures and Management System Manuals; while ensuring they are current, maintained and communicated
•    Adviser to Business Units on physical and personnel security matters 
•    Facilitate (including contract management) the Organisation’s ISO22301 accreditations:
o    Develop and implement group-level business continuity strategies and solutions to ensure readiness of SMRT core business functions 
o    Guide and work with respective Business Units’ Crisis Management Coordinators on adequacy of BU-level business continuity plans, including risk assessments, business impact analyses and validation exercises 
o    Recertification and surveillance audits
•    Review existing and/or develop new group crisis management framework, policies and plans, to ensure effective and coordinated response to a crisis 
•    Validate group and Business Units’ readiness plans and processes, including the design and conduct of internal exercises, and support of exercises conducted by external agencies
•    Plan and execute conduct of audits on Business Unit’s security management system, controls and procedures
•    Provide secretariat support to senior management during a crisis
•    Prepare regular updates or reports concerning security and readiness to senior management, board members and regulator


Qualifications & Work Experience

Qualifications and work experience include:

  • Degree from a recognised institution
  • Minimum 8 years of relevant experience in security, crisis management and business continuity
  • Relevant professional certification in ISO22301 Business Continuity Management


Technical skills include:

  • Application of ISO22301 Business Continuity Management
  • Security and crisis management concepts
  • Proficient in MS Office applications

Generic skills include:

  • Ability to multi-task efficiently in a fast-paced environment
  • Team player, critical thinker and problem-solver
  • Strong written, presentation, communication and interpersonal skills



SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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