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Sr/System Analyst, Applications (MMS)


Job Purpose

The Sr/System Analyst will manage all design of Maximo module configuration and reporting, including translating business requirements into functional blueprint and specification, which includes configuration, assessing and communicating impact and risks of changes which occur through the system development life cycle. 

S/he will provide solution to business requirement in including effort estimation (configuration, interface, report, data mapping), change impact analysis and ensuring technical integrity of the delivered solution. S/he will also perform system development and programming.


The duties and responsibilities of the Sr/System Analyst are as follows:

  • Understand and study the user requirements, perform feasibility study and propose sound solutions, create functional specification (business blueprint) and/or program specification. Perform system development work based on the specification. Conduct quality check, quality testing and fulfil the tasks based on the specification before requesting for user acceptance test. Preparation of the Functional Specifications, UAT test cases and cutover activities. 
  • Follow the agreed timeline set by the team leader and ensure no delay of assignment.
  • Troubleshoot system problems within Maximo system, carry out user operations support and ensure that user requirements are met. 
  • Involve in project implementation. In addition, will be required to follow the SLDC documentation policy and will be involved and responsible for all types of system documentation. 
  • System configuration, asset definitions, global data set-up
  • Identify data loading, integration and data migration requirements. Develop functional designs and associated daa mapping to accommodate the requirements and oversee the development of the integration and/or migration as applicable. 
  • Report development
  • Work with vendor or project manager on new integration with Maximo
  • Give application technical support for month end / year end closing cycles and internal/ external audits
  • Work closely with vendors and other team members to troubleshoot complex/ interface issues and document solutions
  • Manage system incident tickets/ service requests to ensure SLA compliance and customer satisfaction
  • Carry out root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process and technology.
  • Any other tasks assigned

Qualifications & Work Experience

  • Possess a Degree in Computer Science/ Information Technology with at least 2 years of work experience in Maximo Maintenance and Material Management modules with minimum 1 year of implementation
  • Experience working with Maximo on-premise, as well as on Cloud
  • Proficiency with Oracle database or using SQL+ or similar products
  • Good functional and technical understanding and working knowledge of Maximo version 7.6 and its capabilities
  • Knowledge on WebLogic or Webspher server will be plus
  • Experience in add-ons like Maximo Anywhere and Maximo Mobile is a plus
  • Individual with initiative, good working attitude, and can work independently with minimum supervision and adhere to company policies


Technical skills include:

Following skill set & strong experience for the support of Maximo:

  • Administration (organization and resources), Analytics, Assets module, Change module, Contracts, Finance
  • Integration module, Inventory module, IT infrastructure
  • Planning module: job plans, Preventive maintenance, Purchasing module
  • Release module, Security module, Self service module for raising service requests
  • Service desk module, Service level module, System configuration module
  • Task management module, Work orders module
  • inventory system integration with WMS, Purchasing
  • Should also have experience in developing, supporting and administrating custom modules within Maximo
  • Skillset in Maximo Mobile Suite, Maximo Anywhere, Report Designer, Actuate Report Designer, Crystal Report, SQL queries, Oracle Database queries and Web Services
  • Skill set in Java


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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