Associate / Executive, Vehicle Damage Assessor

Job Purpose

To manage and administer the activities in the Accident Repair Centre.

1.  Approve accident repair estimates for internal customers
2.  Evaluate RFQ
3. Supervise a team of Technicians and in-house contractors
3.  Approve technician's leave application.
4.  Recommend staff overtime.
5.  Recommend tools requisition / replacement.

Responsibilities

A.    Accident/Improvement Work
•    Ensure accident estimates are promptly prepared by estimators and liaise with surveyor if needed.
•    Ensure accident repair is done within stipulated time allowed by surveyor/resurveyed.
•    Ensure all cases of accident are promptly closed and documentation like invoicing duly completed. 
B.    Optimize Use of Resources
•    Ensure no wastage of material/parts. 
•    Ensure all section members know their job scope well.
•    Ensure all instructions are passed down clearly to every member.
•    Responsible for any problem arises within the section.
•    Ensure all estimates, job cards, and relevant documents are properly completed.
    
    C.    Quality Repair
•    Ensure all repairs meet customers’ requirements. 
•    Check general conditions of the vehicles before handing over to customers.
•    Obtain feedback from customers on the conditions of the vehicles after accident repair and act promptly on the feedback.
    
    D.    Productivity Movements
•    Encourage staff’s participation in Kaizen and meet yearly department Kaizen saving.  
•    Drive down operation cost and increase staff productivity.
    E.    Workplace Safety and Health Roles and Responsibilities

•    To participate actively in company safety movement.
•    To co-operate and adhere to all In-house rules and regulations.
•    To comply safety plans/Programs on Personnel, Environment, 
           Equipment and Processes within the department.
•    To understand OSHA 18000 and ISO 14000 movement.
•    Responsible for department WSH and Risk Assessment (RA) implementation and movement. 
•    Ensure all staffs do proper dispose of hazardous waste in an appropriate manner.
    
    F.    Others
•    Align with Company Vision, Mission and Core Values
•    Look after welfare of staff under charge.
•    Look after the training and development of staff under charge.
•    Conduct performance appraisal for staff under charge.
•    Assist HOD on staff utilization.
•    Any other tasks and assignments given by superior as part of training and development.

Qualifications & Work Experience

Educational Level        :    Diploma or Higher NITEC (Mechanical, Automotive Engineering, Electrical Engineering)

Other Technical/ 
Professional Qualification    :    NIL

Experience            :    3 Years in Automotive Industry, Traffic Police Investigative Work Experience an advantage

Skills

Technical skills include:
•    Specialized knowledge
•    Specific expertise
•    Hard skills

Generic skills include:
•    Abilities (e.g. Communication, problem solving, numeracy etc)
•    Other characteristics such as personal characteristics

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