Billing Specialist, Resource Management

Job Purpose

The main role of this position is to provide strong administrative support to the Trains Billing Hub; ensuring accurate and prompt billing.

Responsibilities

• Day to day support to Trains Billing Hub

• • To see through the billing cycle from receipt of order to receipt of payments
  • Ensure timely and accurate billing:
    • manpower project claims from LTA
    • reimbursements/grant from LTA
    • recovery/reimbursement/grant from other government agencies
    • recovery from clients/contractors
  • Resolving billing or claims disputes
• Accruals & Budget
  • Ensure timely processing and reporting of accruals and revenue forecast for the projects
  • Prepare Annual Budget Template for dissemination to project teams
• Compliance
  • Advise project teams and other internal users regarding SMRT’s internal processes, reimbursement process and claim matters
  • Administer application process for notification and/or approval from LTA in compliance with Trains’ Rapid Transit System License
• Active participation in KAIZEN efforts :  from identifying issues and challenges, developing plans to implementation of the changes
• Perform data entry and maintain organized billing files in Company’s archiving systems.
• Participation in ad hoc assignments as assigned by the Team Head or Department Head.

Qualifications & Work Experience

• (Higher) Nitec or Diploma graduates in any discipline would be considered.
• Experience in Administration, Billing, Operations or Project management or any related field would be advantageous
• Exposure or experience in the Rail or Transport Industry is an advantage.

Skills

• Strong teamwork
• Ability to multi-task and independently handle multiple issues concurrently
• Comfortable to liaise with different groups of personnel
  • SMRT internal users (technical, frontline and management staff)
  • LTA or other government agencies
  • External contractors/clients
  • Proficient in Microsoft Office Suite (Outlook, Teams, Word), especially Excel (Pivot, Formulas such as “lookup”).
• Familiarity with other Office 365 apps such as Sharepoint List, Power Automate, Power Apps, Microsoft Forms and Power BI would be an advantage.