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Business Analyst (Contract)


Job Purpose

The candidate will be responsible for Business Analyst scope of our software application product development work and to complete the projects on time within budget, quality and scope. He/she will coordinate with other business units/vendors/partners to ensure all aspects of the BA responsibilities are delivered.



  • Reports to the assigned Reporting Manager
  • Support the Project Manager and team in the assigned project(s)
  • Responsible for the support and operations of SMRT Project Management team
  • Manage and ensure project needs and issues are handled accordingly and timely
  • Any other duties as assigned

Qualifications & Work Experience

  • Degree in Computer Engineering, Business Administration, or related field
  • At least 5 years of experience working as Business Analyst
  • Good track record of implementing new software application projects
  • Experience in developing BA tender specifications


  • Analytical mindset
  • Excellent written and verbal communication skills
  • Act as an information source and communicator between business branches
  • Understand strategic business needs and plans for growth
  • Enhance the quality of IT products and services
  • Analyze the design of technical systems and business models
  • Utilize IT data for business insights
  • Analyze business needs and recommend business decisions
  • Knowledge in low code platforms, cloud applications and solutions.
  • Experience with projects using Agile Methodology
  • Source and implement new business strategy
  • Identify technological solutions to business requirements
  • Produce reports on application developments and implementations
  • Prepare and document testing requirements, run tests and analyze data
  • Identify areas where IT can be adopted to support business needs and goals
  • Work with business units to develop IT strategies and to improve current IT implementations
  • Build and migrate software and services across the organization
  • Work with product and delivery teams to develop scalable solutions and products
  • Exceptional interpersonal skills to communicate and consult with vendors and internal stakeholders to develop appropriate solutions
  • Ability to work independently under pressure to meet system performance service levels. 
  • Self-motivated and demonstrate excellent stakeholder management skills
  • Strong teamwork and good personality


We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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