Category Lead

Job Purpose

You will play a key role in driving procurement digitalization and process innovation across the organization. Acting as the primary interface between procurement users and systems, you will support, enhance, and transform procurement operations through ERP optimization, digital tools, and automation solutions.

In this role, you will leverage platforms such as SAP, Ariba, and Microsoft Power Platform (PowerApps, Power Automate, etc.) to resolve user issues, streamline workflows, and develop practical digital solutions, including, but not limited to, dashboards, automations, and lightweight AI-enabled tools, to improve efficiency, visibility, and user experience.

Responsibilities

• Serve as the first point of bridging contact for various stakeholders involving procurement system and process related queries.
• Troubleshoot and resolve functional issues related to ERP system such as SAP, Ariba, and in-house procurement applications
• Analyze existing procurement processes to identify inefficiencies, bottlenecks, and user pain points and translate business requirements into functional specifications for system improvements
• Drive continuous Kaizen improvement initiatives through system enhancements and workflow redesign
• Design, build, and maintain internal applications using Microsoft Power Platform (PowerApps, Power Automate, e-Forms, etc.)
• Develop digital workflows and automations to reduce manual work and streamline procurement processes
• Explore and implement AI-enabled solutions (e.g. intelligent workflows, data insights, automation enhancements) to improve operational efficiency
• Develop and maintain dashboards and reports to track procurement performance, KPIs, and insights
• Perform data extraction, cleansing, and analysis to support decision-making
• Support system upgrades, testing, and implementation of new digital solutions
• Support change management initiatives, including training, user guides, and communications, and improve user adoption of procurement systems and digital tools
• Promote standardization and governance in procurement processes and system usage

Qualifications & Work Experience

• Degree in Business, Engineering, Information Systems, or a related field
• Minimum 1–3 years (Executive) of relevant experience in procurement operations, business systems, or digital transformation roles
• Candidates with strong digital aptitude and a keen interest in process improvement and automation are encouraged to apply
• Fresh graduates are welcome to apply, as training and development opportunities will be provided.

Skills

Technical skills include:

• Familiarity with procurement processes and ERP systems (SAP, Ariba or equivalent)
• Hands-on capability (or strong interest) in:
• PowerApps / Power Automate / eForms development
• Dashboarding tools (e.g. Power BI, Excel)
• Basic understanding of automation and emerging AI applications in business processes
• Ability to analyse data and translate insights into improvements

Generic skills include:

• Strong stakeholder management and communication skills, with the ability to engage both users and technical teams
• Problem-solving mindset with a proactive approach to identifying and resolving issues
• Innovative with a drive to explore new technologies and digital solutions
• Ability to balance operational support with continuous improvement initiatives
• Good project coordination skills with attention to detail and follow-through
• Experience with SAP (MM) and/or Ariba is preferred
• Exposure to Microsoft Power Platform (PowerApps, Power Automate, Power BI) or similar tools is advantageous
• Experience in the public transport industry is beneficial.