EV Charging Operation & Maintenance Technician

Job Purpose

This role will be under our joint venture company, ChargEco (Strides-YTL). The EV Charging Operation & Maintenance Technician is responsible for monitoring and maintaining the performance of Electric Vehicle (EV) charging stations. This includes conducting preventive and corrective maintenance, performing real-time monitoring, and supporting installation and commissioning activities to ensure optimal charger functionality, safety, and uptime.

Responsibilities

1. Operation Monitoring

• Monitor charger performance through remote platforms (e.g., CSMS or Operation Roller Coaster).
• Identify and respond to real-time alarms and faults to minimize downtime.
• Ensure maximum uptime and operational efficiency of charging infrastructure.

2. Preventive Maintenance

• Conduct routine inspections and scheduled preventive maintenance for AC and DC chargers.
• Perform component checks (e.g., connectors, cables, isolators) and software updates.
• Follow OEM procedures for calibration, firmware upgrades, and safety checks.

3. Corrective Maintenance

• Diagnose and troubleshoot faults including electrical, software, and mechanical issues.
• Replace or repair faulty components and verify system recovery.
• Liaise with OEM technical support for complex issue resolution.

4. Installation & Commissioning Support

• Assist in the setup, configuration, and testing of newly installed EV chargers.
• Conduct commissioning and validation to ensure equipment meets technical specifications.
• Ensure adherence to safety and quality standards during installation.

5. Documentation & Reporting

• Maintain accurate service records, maintenance logs, and fault reports.
• Update maintenance systems and escalate recurring issues for root cause analysis.
• Support reporting for audits, compliance, and performance reviews.

Work Schedule

• Normal working days will include weekends and public holidays.
• Two off-days will be given on weekdays (scheduled on a rotational or fixed basis).
• Candidates must be willing to work on-site during weekends and public holidays as part of regular operations.

Qualifications & Work Experience

• Diploma/ITE in Electrical Engineering, Mechatronics, or related field. 
• 1-3 years of experience in electrical or EV charger maintenance.

Skills

Technical skills include:

• Basic understanding of EV charging systems, fault diagnostics, and safety protocols.
• Proficient in Microsoft Excel for data logging and reporting.
• Skilled in Microsoft Word for documentation and maintenance records.
• Basic knowledge of email systems, shared drives, and digital forms (e.g., Microsoft Outlook, SharePoint, or Google Workspace).

Soft Skills

• Proactive problem-solver with hands-on technical skills.
• Organized and responsive in high-urgency situations.
• Strong communication skills with the ability to work independently or in a team.

Additional Requirements

• Physically fit and able to work in outdoor/site environments.
• Willingness to travel to multiple charger locations across the Singapore
• Valid driving license