Engineer, Maintenance (System/Hardware)

Job Purpose

You will be responsible to ensure the operational readiness, performance, and continuous improvement of simulation systems through maintenance, fault resolution, and system upgrades. This will involves cross-functional collaboration, client support, and participation in technical projects and business development activities to enhance simulator integration and effectiveness within the training environment.

Responsibilities

• Maintenance, support and modification of simulators, including computers and peripherals, assigned under your care
• Fault diagnosis and rectification independently
• Ensure the availability and operational readiness of the simulators
• Review simulation systems to design and develop updates to positively impact the performance and accuracy of the simulators
• Collaborate with other departments to ensure smooth integration of the simulators into the training environment
• Competent and service-oriented contact person for our clientele
• Participate in projects e.g., providing system hardware design, supporting system development, supporting project equipment procurement activities, providing maintenance plan and obsolescence management strategy, etc.,
• Support Business development pre-sales activities, marketing events and roadshows
   

Qualifications & Work Experience

• Experience in electrical, electronics, mechanical engineering, and IT; mechatronics preferred
• Experience in fault diagnosis and troubleshooting of complex systems
• Familiarity with maintenance of virtual simulators and immersive technologies (AR, VR, MR, XR)
• Exposure to PLCs, microcontrollers, and IoT systems
• Willingness to travel on short notice and work overtime or shifts when required

Skills

Technical skills include:

• Knowledge of programming languages: C#, C++, C
• Familiarity with operating systems: Unix/Linux, Windows, Android
• Understanding of computer networking
• Experience with system integration and hardware/software troubleshooting

Generic skills include:

• Ability to work independently and under stressful conditions
• Strong teamwork, initiative, and resilience
• Meticulous and detail-oriented
• Good written and spoken English communication skills