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Executive, Marketing (Stellar Ace)

Job Purpose

 

The Executive, Marketing will support the team in executing digital activations, campaign implementation from start to end. This role is integral in ensuring smooth execution of marketing initiatives, performance tracking, and supporting the Product Lead in driving user acquisition, user retention and partnership activation.


The ideal candidate should have a strong eye for detail, excellent coordination skills, and the ability to multitask in a fast-paced environment.

 

Responsibilities

 

  • Assist in the execution digital activation campaigns, ensuring smooth delivery and alignment with brand objectives
  • Coordinate campaign logistics, including scheduling, tracking, and reporting on performance
  • Support in managing online-to-offline (O2O) activations, referral programs, affiliate marketing partner, and promotional tie-ups
  • Prepare merchant documents such as invoices, redemption reports, and performance reports for internal and external stakeholders
  • Conduct campaign analysis by tracking key performance indicators (KPIs) such as member sign-up, user engagement, redemption, and user participation
  • Prepare and update presentation decks for internal reviews and external client meetings
  • Assist in executing user acquisition strategies, such as referral programs and digital marketing campaigns
  • Monitor and analyze user behaviour to provide insights for engagement strategies
  • Support in managing app engagement initiatives, including WINK+ loyalty features and partner-driven activations
  • Provide administrative and operational support including project coordination and stakeholder management
  • Liaise with cross-functional teams such as marketing, tech, and sales to ensure seamless execution of in-app initiatives

Qualifications & Work Experience

 

  • Education: Diploma/bachelor’s degree in marketing, Business, or a related field.
  • Experience: 2+ years of experience in campaign execution, digital marketing, account servicing, or project coordination
  • Strong organizational skills with attention to detail and ability to manage multiple projects
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) and familiarity with campaign tracking tools 
  • Experience in digital activations, loyalty programs, or mobile apps is a plus

Skills

 


Generic Skills:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Good analytical skills to track and report on campaign performance
  • Self-motivated and proactive in handling responsibilities

Technical Skills:

  • Basic knowledge of digital marketing and campaign execution
  • Proficiency in Excel for data reporting and PowerPoint for presentations
  • Familiarity with CRM tools, power BI and Google analytics is advantageous

 

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence

 

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