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Executive / Asst Manager, Aftersales

Job Purpose

We are seeking a proactive and results-driven Sales & Aftersales Executive to drive the sales and profitability of automotive parts and services. In this role, you will be responsible for developing and executing effective sales strategies, building strong relationships with suppliers and customers, and ensuring exceptional aftersales service. You will assist the Assistant General Manager, Biz Dev, in ensuring revenue growth and continuous improvement, contributing to the overall success and competitiveness of the company in the automotive parts market.

Responsibilities

• Develop and implement effective sales strategies to drive the sales and profitability of automotive parts & services.
• Identify and target new business opportunities to increase market share. 
• Collaborate with immediate supervisor to develop business strategies that align with company objectives and drive business growth.
• Build and maintain strong relationships with suppliers and customers to ensure high levels of customer satisfaction and loyalty.
• Work closely with suppliers to ensure the availability of high-quality products and maintain competitive pricing.
• Establish system and processes in the Sales & Aftersales businesses.
• Prepare regular reports on sales performance, market trends, and customer feedback.
• Coordinate with cross-functional teams (Finance, Legal, Strategic Risk, Procurement) on contractual and account-related issues.
• Any other duties as and when assigned.

Qualifications & Work Experience

• Minimum 2 years of sales experience in a corporate environment, preferably in automotive or engineering industry.
• Proficiency in Microsoft Office suite (PowerPoint, Word and Excel).
• Effective verbal and written communication skills.
• Strong negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
• Self-starter with the willingness to take up new responsibility required by the management.

• Diploma or Bachelor degree in business, engineering or related field will be advantageous.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence

 

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