Executive/Senior Executive, Contracts & Billing

Job Purpose

Seeking a (Senior) Executive to support SMRT Trains with contract administration support, including billing, and ensuring compliance with internal policies and procedures, Operating License and other regulatory requirements.

Responsibilities

• Contract
  • Support users in drafting contracts and all related documentation including
    • Financial Evaluation
    • Business Justification Paper
    • Submissions to authority
  • Identify contract gaps, assess risks, and recommend mitigation strategies
  • Provide clear guidance and advice to stakeholders on contractual matters

• Trains Billing Hub
  • Provide administrative support to Trains community in raising invoices
  • Oversee billing process
    • To see through the billing cycle from receipt of order to receipt of payments
    • Ensure timely and accurate billing for reimbursements, grants or recovery of SMRT Train’s cost from government agencies or Trains’ clients and contractors
  • Resolving billing or claims disputes
  • Accruals & Budget
    • Ensure timely processing and reporting of accruals and revenue forecast for the projects
    • Prepare annual budget template for dissemination to project teams
    • Compilation and submission of the annual budget to Finance

• Active participation in KAIZEN efforts:  from identifying issues and challenges, developing plans to     implementation of business process improvement solutions to achieve operational effectiveness
• Liaise with various internal stakeholders such as Legal, Finance, IT, Procurement, Maintenance, Operations     and Project Teams to resolve any billing or contractual matters or closure to any service feedback
• Participation in ad hoc assignments as assigned by the Team Head or Department Head.

Qualifications & Work Experience

•    Bachelor’s degree in any discipline
•    Diploma graduate, with at least 2 years’ experience in contract drafting, administration or management could be considered
•    Strong understanding of contractual terms, risk assessment, and mitigation is an advantage
•    Exposure to Legal, Finance or Quantity Surveyor works would be an added advantage

Skills

• Strong teamwork
• Ability to multi-task and independently handle multiple issues concurrently
• Demonstrate flexibility and in handling ambiguity in resolving issues
• Comfortable to liaise with different groups of personnel
  • SMRT internal users (technical, frontline and management staff)
  • LTA or other government agencies
  • External contractors/client
• Proficient in Microsoft Office Suite (Outlook, Teams, Word), especially Excel (Pivot, Formulas such as “lookup”).
• Familiarity with other Office 365 apps such as Sharepoint List, Power Automate, Power Apps, Microsoft Forms and Power BI would be an advantage.