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Lead, Stakeholder Engagement

Job Purpose


This is a dynamic role which involves aspects of engagement, marketing and publicity. Reporting to Head, Stakeholder Engagement, you will plan, lead and support the Company’s community engagement and CSR initiatives to raise awareness of our commitment and generate publicity around the Company’s altruistic endeavours. The work is fulfilling, challenging and exciting.



You will be working in a fast-paced environment to:

  • Manage and maintain relationships with, and proactively engage community stakeholders including grassroots leaders and industry partners.
  • Support CSR programmes and corporate sponsorships that further entrench the Company’s social, environmental and to a larger extent, national responsibility.
  • Build and maintain close working partnerships with stakeholders and key interest groups, collaborating with cross-functional partners to ensure a coordinated organisational approach.


Community Engagement

As part of a dynamic team, you are responsible for stakeholder engagement to manage the day-to-day implementation of community engagement and outreach activities for the Company. This includes maintaining relationships with community leaders, grassroots, and organisations with whom the Company may need to engage and/or collaborate with on matters relating to its business operations. Your tasks consist of managing and implementing community development activities throughout the organisation, including raising community awareness internally and externally on issues that are pertinent to SMRT, its constituents and the communities it directly impacts.


Corporate Social Responsibility

The commitment to corporate social responsibility (CSR) can enhance a company’s reputation and maximise its effectiveness. You will be supporting strategies which underpin the company’s CSR objectives and forging strong relationships with partnering organisations to positively impact on the community and promote environmental sustainability that further entrench the Company’s national and social responsibility.

Qualifications & Work Experience


  • Degree in Mass Communications/Public Relations or related field.
  • More than 10 years’ relevant experience in corporate communications and engagement, community relations and CSR, and managing teams.
  • Possess ability to function at a high level in a team setting whether leading a group or as an individual contributor.



  • Possess ability to function at a high level in a team setting whether leading a group or as an individual contributor.
  • Strong written and oral communication skills.
  • Good analytical skills, proven project management ability, resourceful, assertive, proactive and able to work independently as well as within a team.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Integrity, Service & Safety, Excellence


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