Lead Controller, Integrated Maintenance Control Centre (IMCC)

Job Purpose

Integrated Maintenance Diagnostics Centre (IMDC) is a 24/7 maintenance operations centre which coordinates the conduct of maintenance activities for the sustainment of North-South, East-West Line and Circle Line.

Based in Kim Chuan Depot, the Lead Controller directs a shift of maintenance controllers to guide and control rolling stock, signal & communications, building & facilities, and permanent way maintenance activities. The Lead Controller serves a critical role interfacing with the Rail Operations Control Centre to ensure SMRT Trains delivers safe and reliable train service.

Responsibilities

• Directs maintenance cells to control maintenance activities and provide situational updates and status inputs to Control Ops.   
• Review alerts and diagnostic information from critical infrastructure condition monitoring systems and ensure that the correct maintenance response is executed.
• Be conversant on incident response standard operating procedures, contingency plans, and ensure the time execution of maintenance response.
• Ensure timely and accurate submission of system readiness and maintenance reports.
• Lead table-top and ground-based exercises to ensure maintenance readiness for various crisis recovery scenarios.
• Support Trains Management Meetings

Qualifications & Work Experience

• At least 10 to 12 years of experience in managing operations
• Degree or Diploma in Engineering
• Ability to work on rotating shift: 0700 to 1400hrs; 1400hrs to 2300hrs; 2300 to 0700hrs
• Great communicator
• Aptitude and openness to learn
• Team player

Skills

•    Ability to lead a group of staff working towards meeting the department’s objective.
•    Strong planning and organizing skills
•    Good oral and written communication skills.
•    Resourceful, self-motivated and result-orientated. A good team player.
•    Familiarity with Microsoft 365 suite of products - Word, Excel, Power Point, Teams and Power BI