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Manager, Applications


Job Purpose

The Manager, Applications will manage all design of SAP HR module configuration and reporting including translating business requirements into functional blueprint and specification, which includes configuring business objects, methods, containers, triggering events, user roles, HR org structure and info types.

He/ she will provide solution to HR and business requirement in including effort estimation (configuration, workflow, interface, report, data mapping), change impact analysis and ensuring technical integrity of the delivered solution.   

He/she will also perform system development and programming.


The Systems Specialist duties and responsibilities include:

•    Understand and study the user requirements, perform feasibility study and propose sound solution, create functional specification (business blueprint) and/or program specification. Perform system development work based on the specification.  Conduct quality check, ABAP Code Review, quality testing and fulfil the tasks based on the specification before requesting for user acceptance test.  Preparation of Functional Specs, UAT test cases, cutover activities. 
•    Follow the agreed timeline set by the team leader and ensure no delay of assignment. 
•    Troubleshoot system problems within HR, ESS Portal and integration with other SAP modules or non-SAP systems, user operations support and ensure that user requirements are met.
•    Involve in Project implementation. In addition, you will be required to follow the SDLC documentation policy and will be involved and responsible for all types of system documentation. 
•    Carry out configuration of HR for new setup. 
•    Work with vendor or project manager on new integration with HR
•    Give application technical support for month end / year end closing cycles and internal/external audit.
•    Work closely with vendors and other team members to troubleshoot complex/interface issues and document solutions. 
•    Manage system incident tickets/service request to ensure SLA compliance and customer satisfaction. 
•    Carry out root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology.
•    Any other tasks assigned by the managers.

Qualifications & Work Experience

•    You should possess a Degree in Computer Science/ Information Technology with at least 8 – 10 years of work experience in HR modules as well as Successfactors modules as Techno-functional with minimum 2 implementations.
•    Experience working in SAP ECC HANA on Cloud.
•    Knowledge in Integration with other modules FI, PM with highly analytical and good troubleshooting skills.
•    Knowledge in integration with non-SAP systems using PI and experience in SAP UI5/Fiori.
•    Knowledge or experience in Personas and Fiori 
•    Excellent logical & analytical skills with ability to work independently. 
•    Experience in preparation of Functional Specs, UAT test cases, cutover activities related to HR
•    Experience in implementing & supporting interfaces from/to non-SAP systems
•    Experience in BAPI, RFC, Idoc, SAP script, Smart-forms, User Exits, BADI, ALV report, BDC, LSMW, calling of APIs and Dialog programming
•    Desirable to have knowledge of other HR platforms like WorkDay
•    We are looking for individual with initiative, good working attitude, can work independently with minimum supervision and adhere to company policies.


Technical skills include:

•    Following skill set & strong experience for the support of SAP HR & ESS Portal:
•    Personnel Administration & Organizational Management
•    Personnel Development
•    Training & Event Management
•    Time Management
•    Roster & Leave Administration
•    Benefits & Claims
•    HR ABAP & Workflow Administration
•    Support of ESS / MSS Portal
•    Knowledge of Payroll, Schema programming, creation of custom infotypes
•    You should also have experience in supporting and administrating following SuccessFactors modules and obtain certification in any one of the module is ad added advantage. 
•    SF PM/GM
•    SF Succession Planning
•    SF LMS
•    SF Compensation
•    SF Recruitment / On-Boarding

We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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