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Manager, HR Employee Relations & Compliance

 

Job Purpose

 

You will primarily focus on second-level (L2) compliance activities, ensuring adherence to regulatory, policy, and procedural requirements across HR functions. In addition, you will lead investigations into employee misconduct, workplace grievances, and conflicts. Through your work, you will help mitigate organisational risk, reinforce a culture of transparency and accountability, and enhance the overall employee experience through sound compliance and employee relations practices.

Responsibilities

 

  • Promote a culture of integrity and transparency throughout the organisation.
  • Identify HR-related risks, including those involving fraud, unethical behaviour, and non-compliance with regulatory requirements.
  • Analyse internal HR systems and processes to ensure alignment with industry regulations, statutory requirements, and ethical standards.
  • Develop HR compliance strategies and internal audit mechanisms to proactively identify and address policy violations.
  • Evaluate the effectiveness of internal controls related to payroll accuracy, benefit eligibility, employment documentation, and record-keeping.
  • Detect irregularities, errors, and anomalies in HR-related data and operations.
  • Conduct regular compliance audits and spot checks on HR procedures to ensure consistency with internal policies and external labour regulations.
  • Lead and manage investigations into workplace or employee misconduct, coordinate stakeholder communication, and recommend appropriate actions.
  • Monitor and analyse employee behavioural and disciplinary trends, providing strategic recommendations for improvement and risk mitigation.
  • Support HRBPs and Business Units in managing employee disputes and facilitate mediation where appropriate.
  • Design and deliver internal compliance training to HR and selected employee groups to ensure operational knowledge of legal standards and in-house policies.
  • Provide timely updates on labour-related regulatory changes and ensure operational awareness and adherence.

Qualifications & Work Experience

 

  • Degree in Accounting, Law, Business, Finance, Human Resources, or related field.
  • Minimum 7 years of relevant experience in compliance, audit, investigations, or HR governance roles.
  • Familiarity with Singapore Labour Laws and HR regulatory frameworks.
  • Ability to work independently and manage multiple tasks concurrently

Skills

 

Technical skills include:

  • Proficient in MS Office applications and investigation-related software; relevant certifications (e.g. ACFE, CPA, CIA, etc) preferred.

 

Generic skills include:

  • Strong analytical thinking with excellent judgment and integrity.
  • Ability to work independently and manage multiple tasks in a fast-paced environment.
  • Effective written and oral communication skills, with the ability to handle high-pressure situations.

 

We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence

 

Apply Now »