Apply Now »

Manager, Revenue and Ridership Analyst


Job Purpose


Revenue & Ridership Analysts analysis ridership and fare revenues data. Information generated is presented to internal and external stakeholders. In addition, benchmarking of Trains against worldwide Metros.



  • Track and analyze Train’s actual revenue and ridership performance against budget, forecast and previous years
  • Generate insight to explain the financial impact
  • Forecast and budget ridership revenue
  • Provide ridership information to stakeholders including operations, commercial, etc
  • Maintain database and dashboard to ensure information is up to date
  • Prepare monthly summary and / ad hoc reports to stakeholders
  • Provide benchmarking against other Metros through liaising with internal stakeholders and other Metros
  • Ad hoc assignment from supervisor

Qualifications & Work Experience


Degree in rail, finance, business or equivalent and 5 years of relevant experience



  • Ability to deliver high quality work in a fast-paced work environment and to strive for excellence
  • Possess positive energy and attitude with a desire to drive improvement and changes
  • Able to communicate effectively with others
  • Comfortable in presenting to internal stakeholders on a regular basis
  • Work both independently and a team player
  • Excellent analytical and problem-solving skills
  • High accuracy and attention to details
  • Strong processing and data analysis skills
  • Advanced Excel skills is required
  • PowerBI skills is required
  • Performed data-modeling or related experience is preferred
  • Database management experience, Programming skills is an advantage


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence


Apply Now »