Manager, Revenue and Ridership Analyst
Job Purpose
Revenue & Ridership Analysts analysis ridership and fare revenues data. Information generated is presented to internal and external stakeholders. In addition, benchmarking of Trains against worldwide Metros.
Responsibilities
- Track and analyze Train’s actual revenue and ridership performance against budget, forecast and previous years
- Generate insight to explain the financial impact
- Forecast and budget ridership revenue
- Provide ridership information to stakeholders including operations, commercial, etc
- Maintain database and dashboard to ensure information is up to date
- Prepare monthly summary and / ad hoc reports to stakeholders
- Provide benchmarking against other Metros through liaising with internal stakeholders and other Metros
- Ad hoc assignment from supervisor
Qualifications & Work Experience
Degree in rail, finance, business or equivalent and 5 years of relevant experience
Skills
- Ability to deliver high quality work in a fast-paced work environment and to strive for excellence
- Possess positive energy and attitude with a desire to drive improvement and changes
- Able to communicate effectively with others
- Comfortable in presenting to internal stakeholders on a regular basis
- Work both independently and a team player
- Excellent analytical and problem-solving skills
- High accuracy and attention to details
- Strong processing and data analysis skills
- Advanced Excel skills is required
- PowerBI skills is required
- Performed data-modeling or related experience is preferred
- Database management experience, Programming skills is an advantage
SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.