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Manager Safety, Security & Quality (Ops NSEWL)


Job Purpose

Reporting to Branch Manager, Safety, Security & Quality Office (SSQO), you will be responsible for Safety, Security & Quality Management, Safety & Operation Compliance and driving SQ Culture for NSEWL Division.


You are responsible to lead the Ops NSEWL SSQ (Safety) Team and support NSEWL Division in the following:

1.    Safety, Security and Quality Management     
a.    Develop and deliver L1 SSQ/SQ work plan on WSH and Operation Compliance
b.    Provide regular SSQ/SQ performance update to Line/Division Heads, Trains SSQ and/or other related management review forums.

2.    Safety, Security & Quality Compliance
a.    Oversee, develop and implement the Line/Division Audit and Inspection Plan, work with Line/Division management and associates.
b.    Lead the Ops NSEWL SSQ (Safety) Team to perform periodic inspection and audit on both Operation and Maintenance departments under Ops NSEWL.
c.    Report on SSQ performances and raise concerns/issues to Head of Line/Division based on finding from audits and inspection by L1 to L4 
d.    Ensure legal compliance on health, safety and security requirements are met.
e.    Comply with all safety and security (including cybersecurity) requirements and accord safety as priority.

3.    Building a Strong SSQ Culture
a.    Promote awareness of SSQ in the Line/Division via the various means, e.g. meetings, staff engagements e.g. Safety protected time, Workplace and other media. 
b.    Collaborate with Line/Division training function on SSQ training requirement.
c.    Execute SSQ outreach events and initiatives as directed by Line/Division Head.


Qualifications & Work Experience

1.    Diploma/ Degree in Engineering/Business from a recognised institution with at least 3 to 5 years of relevant working experience. 

2.    Registered Workplace Safety and Health Officer with the Ministry of Manpower. Qualified Fire Safety Manager is preferred.

3.    Prior Knowledge in Safety Management will be preferred.


1.    Good knowledge in SMRT Operation requirement 

2.    Possess positive attitude and good communications skills with ability to work across functional teams.

3.    Able to work independently and under pressure of tight timeline, self- motivated, resourceful and organized.

4.    Willingness/required to work outside normal office hours and/or shift hours to perform audits.


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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