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Mobile Route Controller, Field Operations


  • Assist bus captain (on site) on planned/unplanned diversions as assigned by Bus Operations Control Centre (BOCC)
  • Provide ground support in ad-hoc and planned Diversion, Bridging Bus, Early Closure and Late Opening and Full Sunday Closure when deploy by BOCC
  • Collection of Lost & Found Items at bus interchanges and depots
  • Conduct double deck height clearance check
  • Performing escort for towing of double deck bus
  • Issue of MID set (MID with phone casing, printer, printer spare battery, MID pouch, Power bank with charging cable) to Route Controller
  • Responsible for measuring of bus stop distance
  • Updating BOCC of road conditions
  • Responsible for carrying out revenue checks and issuance of penalty fee

Qualifications & Work Experience

  • Candidate must possess at least GCE N’ /O’ Levels or equivalent
  • Candidates must possess Class 2B / 3 driving licenses
  • Prior customer service working experience would be beneficial
  • Experience in the public transport network would be advantageous


  • Candidates who are bilingual and can communicate effectively
  • Able to commit to shift hours
  • Individual must be able to handle always being on the ground and be constantly on the move
  • A team player with excellent communication skills

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence


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