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Program Manager


Job Purpose


The Program Manager will report to the GM of Strides Digital. The Program Manager will be responsible for the delivery and overall success of the program. You will be responsible for improving efficiencies, oversee elements in the business, managing manpower resource, operating budgets and managing the business overall operations.



The duties and responsibilities of the Program Manager are listed below.  Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

1.    Initiate and set goals for programs according to the strategic objectives of the business.
2.    Maintain budgets and optimize expenses.
3.    Set policies and operational processes.
4.    Ensure employees work productively and develop professionally.
5.    Oversee recruitment and training of new employees.
6.    Evaluate and improve operations and financial performance.
7.    Oversee day-to-day operations.
8.    Interface with clients to determine needs and explain complex issues.
9.    Submit progress reports to both clients and the business.

Qualifications & Work Experience


•    Previous experience as a program/operations manager or similar.
•    Well verse in back-office operations.
•    Well-versed in using technology to improve operations.
•    Attention to detail.
•    Outstanding communication skills
•    An analytical mind and strong problem-solving ability
•    Ability to work over weekends (if necessary).
•    Business/Engineering degree or equivalent.


•    Good listener and effective communicator 
•    Self-motivated and good team player
•    Attention to detail.
•    An analytical mind and strong problem-solving ability


Leading Mobility Solutions & Services Provider

Strides Mobility is your leading mobility solutions and services provider. With close to 40 years of industry experience, operating and maintaining a wide and diverse fleet, we connect customers, drivers and vehicles to deliver technology-enabled solutions that are safe, reliable, inclusive and sustainable.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence


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