Project Manager - TMaaS

Job Purpose

The Project Manager is responsible for delivering end-to-end TMaaS projects across SAF & RSAF. The role oversees project delivery, stakeholder management, system implementation, cybersecurity compliance, cloud operations, vendor management, and continuous service improvements to ensure successful delivery of digital solutions.

Responsibilities

Project Delivery

• Lead the planning, execution and successful delivery of software development and digital transformation projects.
• Manage project scope, schedule, budget, risks and resources throughout the project lifecycle.
• Develop project plans, milestones and resource allocation to ensure timely delivery.
• Monitor project progress and provide regular updates to senior management and customers.
• Facilitate project governance meetings and drive resolution of project issues and risks.
• Ensure project documentation is maintained throughout the project lifecycle.

Customer & Stakeholder Management

• Serve as the primary point of contact for customers, including government agencies, military organisations and enterprise clients.
• Build strong working relationships with customers and key stakeholders.
• Gather business requirements and translate operational needs into functional specifications.
• Manage customer expectations and ensure high levels of customer satisfaction.
• Coordinate user acceptance testing (UAT), training and production deployment.

Vendor & Commercial Management

• Manage external vendors, subcontractors and technology partners.
• Evaluate technical proposals and participate in tender evaluations.
• Negotiate contracts, Statements of Work (SOW), quotations and change requests.
• Monitor vendor performance and contractual obligations.

Financial Management

• Manage project budgets, CAPEX and OPEX expenditure.
• Track project financial performance and forecast project costs.
• Support business case preparation and project approval processes.
• Identify opportunities for operational efficiencies and cost optimisation.

Qualifications & Work Experience

• Possess at least a Bachelor’s Degree in IT Management, Engineering, or related field
• Preferably with 5 years’ working experience in a relevant industry

Skills

• Excellent project management, communication, and problem-solving skills
• Display understanding and appreciation of technology and use cases
• Ability to work independently and with othersexperience in defence, military, or government projects is a plus