Senior Administrative Officer

Job Purpose

The Administrator – Data & Reporting is responsible for maintaining and updating databases related to SMRT AFM and TMRB submissions, ensuring accurate and timely reporting to LTA, and supporting continuous improvement through dashboard management and data analysis. The role requires close liaison with LTA and internal stakeholders to process approvals and provide status updates. 

Responsibilities

• Maintain and update the database for all SMRT AFM and TMRB submissions, ensuring data accuracy and completeness. 
• Update and maintain dashboards, highlighting areas for improvement and supporting management decision-making. 
• Process approval workflows and liaise with LTA for status updates and clarifications. 
• Generate and compile the EGB monthly report for submission to LTA, ensuring compliance with reporting requirements and deadlines. 
• Identify and propose process improvements based on data trends and dashboard insights. 
• Support ad-hoc administrative and reporting tasks as assigned by the supervisor. 

Qualifications & Work Experience

Skills

• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook). 
• Basic competency in Power BI or similar dashboarding/visualization tools. 
• Strong attention to detail and accuracy in data entry and reporting. 
• Good organizational and time management skills, able to manage multiple tasks and deadlines. 
• Effective communication and interpersonal skills for liaising with internal and external stakeholders. 
• Able to work independently and as part of a team. 
• Analytical mindset with the ability to identify trends and suggest improvements. 
• Fluent in written and spoken English.