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Senior/ Executive, ORRM


Job Purpose


You will be responsible to ensure the operational readiness of TEL as well as develop and maintain TEL Risk Register. Also, you will be working closely with all Operations and Maintenance branch in TEL and reports to Section Manager, Operational Readiness & Risk Management (ORRM). 




The duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

  • Adviser to TEL on ORRM matters.
  • Monitor and maintain TEL operational readiness through review of crisis structures, emergency plans / SOPs, conduct of exercises including SMRT Business Continuity Plans, internal / external audits facilitation.
  • Maintain haze & flu readiness for TEL through policy, response measures and N95 stockpiling.
  • Develop, roll-out and help maintain TEL’s ISO 22301 certification. 
  • Facilitate the development of TEL Risk Register
  • Monitor and maintain TEL Risk Management Dashboard
  • Facilitate and share good practices on Operational Readiness & Risk Management matters
  • Member of TEL Risk Committee

Qualifications & Work Experience


  • Degree holder with experience in operational readiness, crisis management or emergency planning
  • Possess BCM Certifications from any recognized BCM Institution or ERM
  • Experience in operational readiness, crisis management or emergency planning



Technical skills include:

  • Excellent knowledge in Business Continuity Management and/or ERM
  • Hands on knowledge of Microsoft Office suite of tools, including Power BI, MS Forms, etc.


Generic skills include:

  • Excellent communication skills to liaise with different levels of people
  • Able to exercise sound judgment and establish both strategic and tactical plans in the management of operational risk
  • Possess strong analytical, problem solving and report writing skills. 


We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Integrity, Service & Safety, Excellence


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