Senior Executive, Payroll

Job Purpose

The Senior Executive / Executive, Payroll plays a critical role in managing end-to-end payroll operations with precision and professionalism. This role requires a detail-oriented and proactive individual who thrives in a dynamic environment, is comfortable with technology, and can work both independently and collaboratively. The incumbent is responsible for managing the end-to-end payroll processing to ensure accuracy, compliance, timeliness and drive continuous improvements through automation and system enhancements. He/she is the key liaison between payroll stakeholders and other departments, and handles escalated payroll issues to maintain smooth payroll operations.

Responsibilities

• Ensure accuracies in payroll, shared benefits administration and compliance to legislative requirements, including implement prompt changes in accordance to ministries/statutory acts, collective agreement, policies
• Oversee and execute the end-to-end payroll process independently, ensuring accurate and timely payroll runs for monthly and bi-monthly cycles.
• Conduct detailed reviews of time sheets, payment records, and payroll data to ensure adherence to company policies and statutory requirements.
• Reconcile payroll discrepancies promptly and coordinate with relevant parties to resolve complex payroll issues.
• Manage CPF submissions and filings (including IR8A, IR8E, IR21) through IRAS and CPF Board portals, ensuring full compliance.
• Serve as the primary point of contact for internal and external stakeholders on payroll inquiries, providing clear and professional responses.
• Lead and support payroll-related projects and initiatives aimed at process enhancements, automation, and improved accuracy.
• Collaborate closely with HR Business Partners, Finance, and IT teams to ensure payroll data integrity and smooth integration with HR systems.
• Responsible for audit requests by Internal and External Auditors, including government agencies matters.
• Prepare monthly management reports and audit documentation related to payroll activities.
• Stay updated on payroll regulations, statutory changes, and best practices to ensure compliance and mitigate risks.
• Support training and coaching of junior payroll staff or executives where needed (without direct reporting responsibilities).
• Assist in ad-hoc payroll and HR-related projects as assigned.
• Manage bad debt within the company
• Manage the reimbursement of Government Statutory Leaves

Qualifications & Work Experience

• Diploma or Degree in Business Administration, Human Resource Management or related field.
• Minimum 2–3 years of relevant experience in payroll administration.
• Experience with SAP, SuccessFactors, Workforce Software, and RPA tools is highly desirable.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).

Skills

Technical skills include:

• Familiar with local employment legislation, CPF, IRAS submissions, and payroll best practices.
• Proficient in payroll software, preferably SAP/SuccessFactors.
• Knowledge in using RPA

Generic skills include:

• Meticulous, organized, and detail oriented.
• Strong analytical and problem-solving skills.
• Able to manage deadlines and confidential information responsibly.
• Strong communication and interpersonal skills.
• Customer-focused and able to handle queries professionally.
• Good written/ verbal communication skills and ability to collaborate across teams.
• Eager to learn and adapt to new systems and processes.