Senior/ Systems Analyst

Job Purpose

We are seeking a Maximo Technical Consultant to support the implementation, customization, and maintenance of IBM Maximo Asset Management solutions. The ideal candidate will possess strong technical expertise and a collaborative mindset. The role involves collaborating with the Functional team or Business Users to gather requirements and convert them into corresponding Maximo solutions.

Responsibilities

• Design, develop, and implement technical solutions within IBM Maximo.
• Customize Maximo User Interface to fit into Business Functions
• Configure Maximo applications, Modules and workflows to meet client specifications
• Customize Maximo applications using Java, MBOs, Automation scripts and escalations
• Develop and maintain BIRT reports and KPIs.
• Integrate Maximo with external systems using webservices, APIs with SAP and other external systems.
• Provide technical support and troubleshooting for Maximo-related issues.
• Collaborate with functional consultants and business users to gather requirements and deliver solutions.
• Document technical specifications, Test cases and perform system integration testing.
• Respond to user queries and provide resolutions to the issues.
• Manage system incident tickets/service request to ensure SLA compliance and customer satisfaction.
• Carry out root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology.
• Any other relevant tasks assigned by the managers

Qualifications & Work Experience

• Bachelor’s degree in computer science, Information Systems,  or related field with at least 4 years of experience with Maximo.
• Proven experience in Maximo Technical consultant or similar role
• Experience with Maximo Integration frameworks such as MIF

Skills

Technical skills include:

• Proficiency in Automation Scripts (Python), BIRT Reports, Java, JavaScript, XML and related technologies
• Working experience with relational databases and SQL
• Knowledge in Asset Management, Maintenance Processes, and Inventory Management.

Generic skills include:

• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment and collaborate effectively with cross-functional teams.
• Work closely with vendors and other team members to troubleshoot complex/interface issues and document solutions.