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Senior/Manager, E&L


Job Purpose

  • To drive maintenance and operational engineering outcome for escalators and lift in the SMRT network. 
  • To deliver high systems availability and reliability. The work scope spans across maintenance management, reliability engineering, technical document development and contract management.
  • To lead the team (managers, engineers, assistant engineers and technical officers) to achieve the job scopes described.
  • To liaise with SMRT Train agencies, Land Transport Authority (LTA) and SMRT contractors to achieve the job scopes described.


  • Responsible for establishing and accomplishing department goals and objectives, which support the organizational vision and direction.
  • Manages and coordinates maintenance activities so as to ensure lift and escalators in the SMRT networks are operational, serviced, and ready to meet daily service requirements.
  • Oversees the development, implementation and regulation of high quality maintenance strategy and regime for the upkeep of lift and escalators in the SMRT network.
  • Implements quality control measures. Develops and monitors systems of checks for compliance to maintenance procedures and safety rules.
  • Monitors maintenance of assets maintained by external contractors. Ensures that quality and safety are integrated into all aspects of subordinate responsibilities.
  • Provides technical assistance and support to staff as required.
  • Prepares annual department budgets; monitors operating expenses; make adjustments necessary for the achievement of budgetary goals
  • Provides direction and oversight on maintenance training programs to alleviate deficiencies and increase competency level for staff or career advancement opportunities.
  • Responsible for reviewing, implementing, and updating Working Instructions and Emergency Operations Procedures relating to a variety of emergency situations.
  • Lead an Investigation Team for peculiar defects and major disruptions. 
  • Other duties arising from business needs or as assigned.

Qualifications & Work Experience

  • Degree in Engineering or Science or Real Estate or equivalent. 
  • Preferably with at least 8 - 10 years of relevant of experiences.


  • Be self-motivated, resourceful and organized
  • Able to work independently.
  • Able to lead by example.
  • Possess strong interpersonal & communication skills.
  • Able to communicate effectively and ability to work in and as a team.
  • Experienced and is confident in managing contractor.


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence


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