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System Analyst, Agility (Development)


Job Purpose

The System Analyst, Agility, is part of an in-house development team that is responsible for helping users solve business problems through Rapid Application Development of Digitisation Solutions. 

The role will involve eliciting users' requirements, developing and delivering solutions that accurately fulfil business requirements by leveraging on rapid application development tools adopted by the Agility team. Other responsibilities include ongoing application maintenance, migration and post Go-live support. 

Be part of a high performance and impactful team!


This role primarily requires candidate to perform in-house application development work and support.

Build (In-house Development)

  • Understand and analyse business requirements or problem statements providing "Quick Wins" solutions using low code platforms
  • Rapid application development of sustainable solutions
  • Drives Users adoption of built solutions and produce User Training and Technical Documents

Run (Support):

  • Maintain and support solutions built by the Agility Team
  • Maintain and update all relevant documents or solutions for document management and knowledge transfer
  • Process and resolve incident tickets as and when required (sometimes after office hours)
  • Perform periodic confirmations on validity of solutions built, to refresh or retire when not required anymore 
  • Application of platform migration support when necessary

Qualifications & Work Experience

  • Relevant Degree in Information Science/ Computing
  • At least 5 years of experience in applications development in .NET, Asp.Net, C# or low code platforms (e.g., Nintex, Power App, Out System or equivalent)


Technical skills include:

  • Proficient in SharePoint 2013, 16, 19 and SharePoint Online, Office365, Microsoft Power Platform like Power App, Power Automate, Power BI and Knowledge in Nintex (Forms & Workflows)
  • Experience in SharePoint Migration, preferably using tools like ShareGare or AvePoint
  • Experience in SharePoint Management Tools like AvePoint for Data Optimization, Data Replication, SharePoint Administration and Usage Analytics
  • Good technical knowledge on designing and developing enterprise applications using Microsoft Power Apps: Canvas, Model-Driven applications and DataVerse
  • Must have experience to design and develop Power Automate flows
  • Optional - Knowledge on Microsoft Graph API and other Rest APIs
  • Experience in Mobile Application development using OutSystems will be an added advantage
  • Experience in Javascript object model (JSOM), REST API, JavaScript, HTML5, CSS3, Bootstrap and XML
  • Familiar and understand Agile practices (e.g., SCRUM)
  • Experience in PowerShell scripts an added advantage
  • Ability to perform database design, data modelling and produce purpose-fit ERD design
  • Experience in automation, CI/CD practices will be an added advantage


Soft skills include:

  • Able to accurately translate Business Requirements into an articulate Technical Design documentation 
  • Able to communicate and work with multiple stakeholders of different corporate level (Operational to Senior Management)
  • Able to manage user expectation and prioritize effort based on business values
  • Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (programs, documentation)
  • Self-motivated and self-learner


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence


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