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Train Service Controller (Trains), NSEWL


Job Purpose

  • The Train Service Controller (Trains) is part of the team for the North-South & East-West Line Operations Control Centre.


  • Train Control duties which include regulating train service in an efficient and safe manner.
  • Liaison duty in ensuring information flow and Communication are executed promptly and accurately including fault reporting and processing of track access activities.
  • Communication duty in ensuring delay and disruption information are disseminated to all stakeholders promptly and accurately.
  • Able to work on 3 rotating shifts, including duties on weekends and on public holidays.

Qualifications & Work Experience

  • Diploma in Engineering or equivalent


  • Good inter-personal and communication skills and able to work independently as well as in a team environment with individuals of diverse backgrounds.
  • Must be highly motivated and work under pressure and handle stress.
  • Able to think strategically and analyses systematically to make sound and safe decisions.


SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence


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