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Senior Executive / Executive, Operations Control & Planning (Bus Operation Control Centre)

Job Purpose

As a Senior Executive/Executive in Operations Control and Planning, you are part of a dynamic team that will be working in a fast-paced environment. Your responsibilities encompass, but are not confined to:

Responsibilities

  • Manage a team of Bus Operations Control Centre Service Controllers
  • Overall in-charge for Bus Operations Control Centre 
  • Conduct reconciliation & analysis of bus service performance data
  • Route planning for diversions, bus bridging and ad-hoc contingency ops
  • Custodian for Ops Circular & Instructions for planned diversions including translation
  • Tracking & maintaining LTA assets (CFMS) within department
  • Bus Operations Control Centre, conducting & evaluation, review of materials includings Work Instructions (WIs) & Standard Operating Procedures (SOPs)
  • Provide supervision during bus diversion, ECLO and bridging bus operations
  • Ensure that all bus services performance achieved the regulatory standards
  • Analyse, study and prepare reports on trends affecting bus service performance

Qualifications & Work Experience

  • Degree in Business or relevant field.
  • At least 2 years of operations management/emergency planning will be preferred.
  • Meticulous with good writing and presentation and project management skills
  • Possess ability to function at a high level in a team setting or as an individual contributor.

Skills

  • Independent, able to work under pressure and multi-task.
  • Excellent planning and organizational abilities.
  • Critical thinker, self-motivated and a team player
  • Self-motivated, proactive, and meticulous.
  • Willingness to work overtime and weekends, when required.
  • Proficiency in Microsoft Office and PowerBI preferred.

 

SMRT Buses Ltd, a subsidiary of SMRT Corporation, is one of Singapore’s major public bus operators. Anchored on our core competencies in operations, maintenance and training bus professionals, we operate bus services and manage bus depots and interchanges.


As the second largest public bus service operator in Singapore, we strive to deliver the best-in-class commuter experience by valuing commuters as our operational focus, developing our people as a key differentiator and innovating as an enabling strategy.


We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. 

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence

 

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